Repair and maintenance of your construction machines and equipment
Wacker Neuson is your reliable partner when it comes to the repair and maintenance of your constructions machines and equipment. We are at your side - either in our numerous branches or, if required, directly on site at your construction site.
Our technicians also professionally implement specialist works. Thanks to regular training at the Wacker Neuson Academy, we guarantee the highest level of quality across all service provisions.
All works are performed with original spare parts to guarantee the service life and value retention of your machines.
WeCare
With our WeCare service package, you will benefit from a warranty of up to 36 months* – all without a surcharge when purchasing the machine.
Your benefits at a glance:
- Included in the price of the machine – no additional costs
- Higher resale value – as a result of documented and proper maintenance
- Financial planning security and peace of mind – protection from unexpected repair costs
- Transferability – easily transferable with change of ownership**
* Valid for all compact machines and construction equipment purchased from a Wacker Neuson branch. Internal and external vibrators are excluded.
The advantages in the WeCare period are only provided by Wacker Neuson, if all following prerequisites are demostrably fullfilled:
- Regarding compact machines: Active EquipCare module since commissioning (if applicable)
- All instructions within the operating manual must be observed
- All maintenance and repair work must have been performed by Wacker Neuson branches or authorized distributors
- Use of origianl spare parts only for these works
** The WeCare period is not extended with the machine's change of ownership.
WeCare
- Up to 36-month warranty
- Higher value retention and resale value of the machine
- Financial planning security
- Transferability with change of ownership
WeCare Plus (maintenance package)
All benefits of “WeCare” and in addition:
- Regular inspection as per operator’s manual
- Active maintenance management via EquipCare*
- Financial solutions available through Wacker Neuson Finance
* Requires an active telematics unit for compact machines.
Wacker Neuson's provision of services during the WeCare period is contingent upon the demonstrable fulfilment of the following criteria:
- Strict compliance with the correct operating procedures is essential; any deviation may result in exclusion from coverage.
- Valid on all machines purchased directly from Wacker Neuson B.V or participating dealers.
- All maintenance and repair work must be conducted by Wacker Neuson branches or participating authorised Wacker Neuson dealers.
- Only original spare parts may be used for any repairs.
- Light equipment with a purchase price below € 1.000,- is not covered.
- Internal and external vibrators are excluded from coverage.
- A change in ownership of the machine does not extend the WeCare period.
- General wear and tear items are not covered under the warranty.
- The warranty is valid for 36 months or 3.000 operational hours, whichever comes first, with a maximum of 1.500 operational hours per year.
Up to 36 months’ peace of mind